1. Introduction
The Redmond Company (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at [https://theredmondco.com](https://theredmondco.com) (the “Site”), including any forms, content, or services available through the Site.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
This policy applies only to information collected through the Site and does not cover information collected offline or through other channels unless specifically stated.
2. Information We Collect
**Information You Provide to Us**
We collect personal information that you voluntarily submit, including when you:
– Complete the contact form on our Contact Us page
– Request information about our consulting, real estate, design, construction, or related services
– Submit inquiries regarding projects, partnerships, or careers
– Communicate with us by email or phone
This may include:
– Name
– Company or organization name
– Email address
– Phone number
– Topics of interest or message content
– Any other information you choose to provide
**Information Collected Automatically**
When you visit the Site, we may automatically collect certain technical and usage information, including:
– IP address
– Browser type and version
– Device type and operating system
– Pages visited, time spent on pages, and referring/exit pages
– Date and time of visits
– Approximate location (city/state level derived from IP)
**Cookies and Similar Technologies**
We and our service providers may use cookies, web beacons, pixels, and similar technologies to:
– Remember your preferences
– Analyze Site traffic and performance
– Improve user experience
– Detect and prevent fraud or abuse (including via reCAPTCHA)
You can control cookies through your browser settings. Disabling cookies may limit certain Site functionality.
**Third-Party Technologies**
Our Site uses Google reCAPTCHA for spam protection. Google may collect data under its own privacy policy. We may also use standard web analytics tools.
3. How We Use Your Information
We use the information we collect to:
– Respond to your inquiries and provide the information or services you request
– Communicate with you about our consulting, design/build, real estate, and related services
– Improve and personalize the Site and our services
– Analyze usage trends and Site performance
– Detect, prevent, and address technical issues, fraud, or security threats
– Comply with legal obligations
– Send occasional administrative or service-related communications (we do not sell your information or engage in unsolicited marketing without consent)
4. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information in the following limited circumstances:
– **Service Providers**: With trusted third-party vendors who assist us with website hosting, analytics, form processing, email delivery, or IT security, under confidentiality obligations.
– **Legal Requirements**: When required by law, subpoena, court order, or governmental request, or to protect our rights, property, safety, or that of others.
– **Business Transfers**: In connection with a merger, acquisition, reorganization, or sale of assets, in which case the successor entity would be bound by this policy.
– **With Your Consent**: When you explicitly authorize us to share information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for legal, accounting, or dispute-resolution purposes). Contact form submissions and related correspondence are typically retained for a reasonable business period and then securely deleted or anonymized.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
– Accessing the personal information we hold about you
– Requesting correction of inaccurate information
– Requesting deletion of your information (subject to legal exceptions)
– Opting out of certain data processing or marketing communications
– Withdrawing consent where processing is based on consent
To exercise these rights, please contact us using the information in the “Contact Us” section below. We will respond in accordance with applicable law.
**California Residents (CCPA/CPRA)**: You have the right to know what personal information we collect, request deletion, and opt out of the “sale” or “sharing” of personal information. We do not sell personal information. To submit a request, contact us as described below.
**Do Not Track**: Our Site does not currently respond to “Do Not Track” browser signals.
8. Children’s Privacy
The Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Third-Party Links
The Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will indicate when changes were made. We encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Intellectual Property and Restrictions on Use of Site Content
All content on the Site—including but not limited to text, graphics, logos, images, photographs, project descriptions, designs, layouts, audio, video, software, and the overall look and feel of the Site—is the exclusive property of The Redmond Company or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
**You may not**, without our prior express written permission:
– Copy, reproduce, republish, download, post, transmit, distribute, modify, adapt, create derivative works from, publicly display, publicly perform, sell, rent, lease, or otherwise exploit any content from the Site for any commercial or non-personal purpose;
– Scrape, crawl, spider, data-mine, or use any automated means to access or extract content from the Site;
– Remove, obscure, or alter any copyright, trademark, or other proprietary notices;
– Use any content in a manner that suggests affiliation with, or endorsement by, The Redmond Company without our prior written consent.
Limited personal, non-commercial viewing and printing of pages for your own private use is permitted, provided that all copyright and other proprietary notices remain intact.
Any unauthorized use of Site content may violate copyright, trademark, and other laws and may result in civil and/or criminal liability. We reserve all rights not expressly granted in this policy.
To request permission to use any Site content, please contact us using the information below.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, our data practices, or permission to use Site content, please contact us:
**The Redmond Company**
W228 N745 Westmound Drive
Waukesha, Wisconsin 53186
Phone: 262.549.9600
Fax: 262.549.1314
Email: info@theredmondco.com